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TCG

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Terms & Conditions

 

The Transportation Compliance Group (TCG)

Effective Date: 1/1/2026


By using this website, purchasing training products, or requesting services from The Transportation Compliance Group (“TCG”), you agree to the following Terms & Conditions.

1. Services and Training

TCG provides compliance education, training programs, and administrative coordination services, including Consortium/Third Party Administrator (C/TPA) support where applicable. All services are provided with defined scope and are not unlimited.

2. No Legal Advice

TCG is not a law firm and does not provide legal advice. Any information provided on our website, training, or consultations is for general educational purposes only and should not be interpreted as legal guidance. If you need legal advice, consult a qualified attorney.

3. No Guarantee of Outcomes

Compliance requirements may vary based on DOT regulations, carrier operations, driver history, SAP decisions, and enforcement interpretation. TCG does not guarantee outcomes, approvals, audit results, employment results, or avoidance of violations. Final compliance responsibility remains with the motor carrier and/or employer.

4. Return-to-Duty and SAP Independence

For Return-to-Duty (RTD) cases, SAP evaluations, recommendations, treatment requirements, and timelines are determined independently by the SAP. TCG does not influence SAP decisions.

5. Program Coordination and Third Parties

Testing services, collections, laboratories, and other third-party services may be provided by independent vendors. TCG may coordinate scheduling and documentation when applicable, but TCG is not responsible for third-party performance, timelines, errors, delays, or results.

6. Digital Products and Access

Training products may be delivered through third-party platforms (example: Thinkific). You are responsible for maintaining access to the email account used for purchase and for following platform login requirements.

You may not copy, reproduce, resell, share, distribute, or publish TCG training content without written permission.

7. Payment Terms

All fees must be paid as stated at time of purchase or service agreement. Service work may require payment prior to start.

8. Limitation of Liability

To the fullest extent allowed by law, TCG shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services, website, or training products.

9. Updates to These Terms

We may update these Terms at any time. Continued use of the website or services after updates constitutes acceptance of the revised Terms.

Contact

contact@thetcg.net

Refund Policy

 

Refund Policy

The Transportation Compliance Group (TCG)

Effective Date: 1/1/2026

TCG aims to provide clear and useful services and training resources. Please review this Refund Policy before purchasing.

Digital Products (Courses, Downloads, Audio Products)

Due to the nature of digital content and immediate access upon purchase, all digital product sales are final and non-refundable, including:

  • Online courses
     
  • Audio practice packs
     
  • Downloadable guides or digital resources
     
  • Any training content delivered electronically
     

If you experience technical issues accessing your purchase, contact us at contact@thetcg.net and we will assist you.

Service Fees (Compliance Support / C/TPA Administrative Support)

Service fees may be non-refundable once work has started. Refunds, if applicable, are assessed case-by-case depending on the service type, progress, and scope.

No Refunds Based on Test Results or Outcomes

Testing results, compliance determinations, SAP outcomes, audit findings, enforcement actions, or other third-party decisions do not affect payment obligations. Fees remain due regardless of results or outcomes.

Questions

Contact: contact@thetcg.net

Compliance Disclaimer 

Disclaimer: The Transportation Compliance Group provides compliance education and administrative program coordination. We are not a law firm and do not provide legal advice. Results and outcomes are not guaranteed, and third-party decisions (including SAP requirements, DOT enforcement, and laboratory results) are independent of TCG.

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TCG

HQ- Harrisburg,PA

717-934-2963

Copyright © 2026 TCG - All Rights Reserved.

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